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What should I do if my luggage is delayed?

In case of late delivery of your luggage, before you leave the airport, file a claim with the airline and keep a copy of the report. Also, contact your insurance provider and communicate the situation with them. If your baggage or personal items are delayed for 8 hours or more, trip cancellation and interruption coverage offered by Allianz Global Assistance may provide reimbursement for reasonable and necessary toiletries and clothing up to $400.00 Canadian Dollars. Keep the original purchase invoices for necessities as you will need them when making a claim for the reimbursement for such costs.

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Information for Quebec and Saskatchewan residents.

Travel insurance does not cover everything. Please refer to the policy wording for full terms and conditions, including limitations and exclusions. Travel insurance is underwritten by CUMIS General Insurance Company, a member of The Co-operators Group of Companies and administered by Allianz Global Assistance. Allianz Global Assistance is a registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd. Please note that remuneration may be payable to the distributor of this insurance. 

Rates are subject to change.