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What should I do if my luggage is lost or damaged?

In case of loss or damage of your baggage by the carrier, you must file a report with your airline, bus or train company or cruise line that recognizes the circumstances of loss or damage. It is also advisable that you contact your insurance provider and share the situation with them. The trip cancellation and interruption coverage offered by Allianz Global Assistance may reimburse you up to $1,000 Canadian Dollars for loss or damage of owned or borrowed baggage including personal effects usually carried by you.

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Information for Quebec and Saskatchewan residents.

Travel insurance does not cover everything. Please refer to the policy wording for full terms and conditions, including limitations and exclusions. Travel insurance is underwritten by CUMIS General Insurance Company, a member of The Co-operators Group of Companies and administered by Allianz Global Assistance. Allianz Global Assistance is a registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd. Please note that remuneration may be payable to the distributor of this insurance. 

Rates are subject to change.