Allianz Global Assistance administers a wide range of products, each with its own unique policy wording, terms and conditions.
Coverage for COVID-19 will depend on the terms and conditions of your specific coverage, policy wording and any customer communications you receive regarding COVID-19.
For policyholders who have purchased travel insurance products offered by Allianz Global Assistance on www.travelinsurance.ca, please note the following important clarifications related to COVID-19 and travel insurance coverage.
Emergency Medical benefits:
Policyholders with Emergency Medical benefits who contract COVID-19 at their destination will not be eligible for emergency medical treatment if a Government of Canada travel advisory related to COVID-19 is in place on the effective date of their policy, that advises against non-essential travel (Level 3) or all travel (Level 4) for their destination or type of travel (i.e. cruises).
Otherwise, if there is no Government of Canada travel advisory related to COVID-19 in place on their effective date, that advises against non-essential travel (Level 3) or all travel (Level 4) for their destination or type of travel (i.e. cruises), then expenses related to emergency medical treatment for COVID-19 would be eligible.