Who we are

Allianz Global Assistance is one of the largest travel insurance and assistance service providers in Canada with 30+ years of making sure all travellers – be they individuals or families, leisure travellers or business people - have the best trip possible.

 Whether they need to see a doctor or cancel their trip unexpectedly, Canadian travellers and visitors to Canada alike can rely on us to be there for them when needed.

 Key stats include: 

  • Over 8 million Canadians supported by our travel assistance services
  • 800+ employees dedicated to helping through our offices in Cambridge, Kitchener, Toronto, Montreal and Vancouver
  • In-house medical team of licensed physicians and registered nurses
  • 900,000+ global medical provider network, 725,000 medical cases handled, and 17,200 repatriations arranged in 2019

As part of Allianz Partners, Allianz Global Assistance has an expansive worldwide reach thanks to our operation centres in 44 countries around the globe. 

This local presence on a global scale gives us enhanced capabilities to overcome language and cultural barriers when managing a patient’s care with a foreign medical provider. It also allows us to arrange billing more easily in situations where the hospital would otherwise require the patient to pay upfront prior to leaving the facility. 

As part of Allianz, a trusted organization since 1890 and now ranked the #1 insurance brand in the world*, Allianz Partners’ history has a stable foundation. Thanks to this strong international presence, medical providers worldwide recognize Allianz Global Assistance as a name they can trust. This level of global brand strength and recognition makes a world of difference for you, our customer, improving the likelihood of receiving more immediate, responsive care if you need to seek treatment while travelling in a foreign country.

*Interbrand ranking 2020