Coverage alerts and news
 

November 5, 2021

Effective October 21, 2021, the Government of Canada lifted its Level 3 global travel advisory to avoid all non-essential international travel due to COVID-19. The Level 4 travel advisory to avoid all cruise ship travel due to COVID-19 is still in place.

October 29, 2021

We are currently experiencing higher than normal call volumes which is resulting in extended wait times. Your call is extremely important to us and we appreciate your patience. If you are unable to reach us, please try calling again at a later time.

September 7, 2021

If you’re planning to travel to Canada, it’s important to be aware of mandatory entry requirements that protect both you and people in Canada from the spread of COVID-19. Being prepared can also speed up processing time upon arrival and reduce the risk of exposure for you and others.