Allianz Global Assistance declared COVID-19 to be a known event for Trip Cancellation and Trip Interruption benefits on March 11, 2020. This known event declaration applies specifically to claims resulting from Global Affairs Canada travel advisories against non-essential travel (Level 3) or all travel (Level 4) due to COVID-19. As a result of the known event declaration, customers who purchased their policy on or after March 11, 2020 are not covered for Trip Cancellation and Trip Interruption claims related to COVID-19.
An exception to this known event declaration relates to claims if a customer becomes ill due to COVID-19 in their home province before departure, or at their destination during their trip. In these scenarios, a client can still claim for their non-refundable trip costs under Trip Cancellation (before departure) or Trip Interruption (after departure) benefits.