Call Centre

­­Allianz Global Assistance
Head Office

4273 King St. E. 
Kitchener ON, N2P 2E9

Toll free phone:
Local phone:

Customer Inquiries

For general questions or to request a copy of our Accessible Customer Service Policy, please email us at

How to reach Allianz Global Assistance

Please don't hesitate to contact us for any questions, anytime. 

We're here to assist with:

• Questions about our products and services
• Purchasing a policy
• Emergency travel assistance
• Filing or questions about your claim

…or anything else you require support for.

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Information for Quebec and Saskatchewan residents.

Travel insurance does not cover everything. Please refer to the policy wording for full terms and conditions, including limitations and exclusions. Travel insurance is underwritten by CUMIS General Insurance Company, a member of The Co-operators Group of Companies and administered by Allianz Global Assistance. Allianz Global Assistance is a registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd. Please note that remuneration may be payable to the distributor of this insurance. 

Rates are subject to change.