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How do I make a claim?

Click on "How to submit a claim" and follow the required steps. You’ll need to gather all your required documents, which may include original receipts, proof of departure documents and medical reports, and submit them together with a claim form to Allianz Global Assistance. Be sure to keep a copy of everything you submit for your records.

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Information for Quebec residents.

Travel insurance does not cover everything. Please refer to the policy wording for full terms and conditions, including limitations and exclusions. Travel insurance is underwritten by CUMIS General Insurance Company, a member of The Co-operators Group of Companies and administered by Allianz Global Assistance. Allianz Global Assistance is a registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd. Please note that remuneration may be payable to the distributor of this insurance.